Qare · Patient communication on WhatsApp

Fill the chair. Keep it filled.

Qare is a WhatsApp assistant that talks to your patients for you. It sends recalls and reminders, books and moves appointments, and writes every booking into your practice system.

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Your reception team can’t be on the phone to everyone.

Bookings, changes and confirmations all start as phone calls, squeezed into the same few hours. Recalls go unanswered, patients forget, and empty chairs appear with no warning.

  1. Every booking is a phone call.

    Patients call when they’re free, not when you are.

  2. Recalls that don’t book.

    Letters and texts get ignored.

  3. Patients who don’t turn up.

    You find out when the chair is empty.

  4. Patients on personal phones.

    Staff chat to patients from their own WhatsApp, with no record.

This is what your patients see.

  • It books, moves and cancels using your real diary.
  • It reminds patients twice and understands their reply, however they word it.
  • It writes every booking into your practice system.
  • It passes the conversation to your team the moment a patient needs a person.

With your patients at every step of the visit.

Qare handles the routine conversations. Your team looks after the people in front of them.

A smiling patient holds her phone in a dental practice waiting room.
  1. 01

    Before the visit.

    • Recalls that patients answer and book from.
    • Two reminders, confirmed with a reply.
    • Patients you haven’t seen in 18 months invited back.
    • Deposits taken when they book.
  2. 02

    On the day.

    • Patients check in from their phone, so reception can look after the people at the desk.
  3. 03

    After the visit.

    • Follow up on open treatment, including NHS courses.
    • Unpaid balances chased on a secure payment link.

Everything your front desk repeats, handled.

  • Booked without a phone call

    Books, moves and confirms appointments in the chat.

  • On the app they already use

    Talk to patients on WhatsApp, from one practice number.

  • Recalls

    Recall messages that patients answer, and book from.

  • Appointment reminders

    Two reminders before every visit, confirmed with a reply.

  • Bring lapsed patients back

    Invite back patients you have not seen in 18 months, and finish open treatment.

  • Set it up once

    Campaigns and reminders go out on schedule, in wording you approve.

  • Your team, when it’s needed

    Reception sees every conversation and steps in whenever it’s needed.

  • Written into your diary

    Every booking goes straight into your practice system.

You decide what it says, and when your team steps in.

Qare works to your practice’s rules, not its own.

  • Every message uses wording you approve before it’s sent.
  • It never messages a patient under 18.
  • One message per shared household number, so families aren’t messaged twice.
  • Your team can watch any conversation live and take over.
  • Switch each practitioner into or out of campaigns.
Two members of a practice team smile at the reception desk.

No double entry. No second diary.

Qare connects to your existing practice management system or external database. It reads real availability and writes every booking back. Nothing to copy across.

The numbers that fill a diary.

Recall success

National50% to 56%

Confirmed appointments

Qare81%of reminded patients attended
Did not attend, national5.5% to 6%

Quqo platform data, September 2026.

Live in weeks, shaped around your practice.

  1. 1.

    Connect your practice system

  2. 2.

    Choose your campaigns and approve the wording

  3. 3.

    Go live, and we tune it with your team.

In our first deployment, we added five new capabilities in five weeks, all shaped by how the practice works.

Questions

See it working in your practice.

A 20-minute walkthrough with our CEO and our sales lead: how your practice runs today, and where Quqo gives your team time back.

Book a demo